Autoresponder

Send Emails Automatically

Take sales and customer service to the next level by instantly responding to all form messages with an automatic email to confirm you received their request and set expectations about next steps.

Autoresponder emails can be used for a variety of purposes:

• Confirm the message was received and set expectations for a response
• Notify your office is closed for a holiday
• Grant an email-only perk, like a white paper or promo code
• Request additional information

Dynamic Configuration

Webtricity users are not limited to just one autoresponder. Different emails can be used for specific purposes.

Form or Visitor Type

Autoresponders can be configured for different types of forms.

You might need to send one autoresponder email for visitors who complete a sales form (leads) and a different one for visitors who complete a service request form (customers).

If you offer perks for visitors who provide their email address (such as a coupon code or a link to subscriber-only content), you can set up an autoresponder that only sends when a visitor completes that form.

Timing, Events or Closures

Webtricity users can setup an autoresponder to be sent during office hours and a different one that is sent only when the office is closed (i.e. evenings and weekends).

Autoresponder content can also be updated on-demand for office closures, either scheduled closures like a holiday, or emergency closures due to severe weather or a power outage.